For large merchants, the cooperation with various platforms is intricate and requires a self-operated order system with clear logic for management. The author analyzes the business logic of the self-operated order system in this article. At present, the major e-commerce platforms are constantly competing, each with its own standards and different ways of playing, which is actually a big challenge for suppliers. Of course, for some small businesses (such as opening a Taobao store on Taobao), there are only a few staff members, and the work is not carefully divided, and the internal operations are still relatively manageable. However, for some large-scale merchants, they often cooperate not only with one platform,
but with all major platforms, and they are huge, with many internal personnel, and the division of labor is meticulous and clear. In this way, it is necessary to rely on major platforms to build their own internal management systems to facilitate internal operation phone number list and management. For this kind of operation management system built by entering the major e-commerce platforms, it is actually divided into many domains. For example, related to the supply of major e-commerce platforms: commodity system, inventory system, price system, marketing system; related to major e-commerce transactions: order system, customer service system, financial system, settlement system.
Of course, these systems may not only be used to connect with major e-commerce platforms, but may also serve merchants' independent offline platforms or other sales channels. What I am sharing today is that the order center, or "self-operated orders (distinct from the platform sales orders of major e-commerce platforms)", is the core link between merchants and various e-commerce platforms, and the starting point for merchants' post-transaction operations. with the hub. Its structure is roughly as follows, which is divided into three parts for simple analysis: information translation, forward business, and reverse business. information translation "Self-operated orders" are the starting point and hub for merchants' post-transaction operations, while "information translation